Maximus Federal Services seeks a Security Information Technology Manager for the Global Nurse Advice Line (GNAL) program. This program provides virtual nurse triage services in support of patient care and treatment for the military, their dependents, and other government employees. Program goals include assessing and directing patients to the appropriate level of care, enhancing access to care, reducing unnecessary emergency department and urgent care visits, supporting care coordination, and improving patients’ health care journeys.
Reporting to the Senior Program Manager, the Security Information Technology Manager serves as key personnel on the GNAL management team and as the project’s expert on the IT system, integration, as well as cybersecurity protection, detection, response, and recovery. This position is responsible for ensuring that a record is maintained of all security-related vulnerabilities and that security violations are resolved and reported as appropriate.
*Position is contingent upon contract award*
Essential Duties and Responsibilities:
- Serve as the primary advisor to the Government customer, Maximus Senior Program Manager, and Maximus Federal leadership on all system security and information technology-related matters under the project.
- Lead a team of technologists and information security personnel to ensure the IT system solution(s) meet customer requirements, implement proper security measures, as well as integrate and interoperate with Government systems.
- Assign and track relevant IT project activities and continuous monitoring tasks with clear deadlines.
- Lead implementation of NIST SP 800-171 controls, Plan of Actions and Milestones (POA&M) management, Risk Management Framework (RMF) compliance, Zero Trust Architecture (ZTA) compliance, and Authority to Operate (ATO) process execution.
- Support any software/systems design and development documentation to include customer required documentation on existing solutions and future Establish procedures to escalate security concerns proactively to program and customer leadership.
- Lead development of detailed documented plans of action to put into place should a security incident occur.
- Audit the security policies and controls and report required improvements, remediation, or urgent security actions.
- Maintain strong relationships with business stakeholders, peer groups and IT management.
- Foster continuous improvement by instituting best practices, preparing and conducting compliance training as needed to mitigate risks.
- Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules.
Minimum Skills and Qualifications:
- Minimum of five (5) years of experience with government or private-sector related information technology, cybersecurity, and/or system integration projects required.
- Demonstrated experience in identifying security risks and recommending solutions to optimize IT systems, including EHRs, telehealth platforms and/or cybersecurity initiatives.
- Specialized experience providing oversight of projects to ensure that developed solutions meet customer requirements.
- Experience in implementing appropriate security measures for IT systems.
- Experience in identifying security risks; and recommending solutions to optimize IT and/or cybersecurity initiatives.
- Experience identifying security risks; and recommending solutions to optimize IT and/or cybersecurity initiatives.
- Proactive, self-starter with the ability to work well in a team environment.
- Detail-oriented with good organizational skills and capable of effectively prioritizing and multi-tasking.
- Ability to obtain a DoD Common Access Card (CAC).
Preferred Experience:
- Ability to obtain US Security Clearance.
- Experience with cybersecurity, and/or system integration projects.
- Experience in implementing appropriate security measures for IT systems.
- Experience with Department of Defense or Defense Health Agency contracts.
- Excellent written and oral communication skills.
- Certification as a Project Management Professional (PMP) or Certified Information Security Manager (CISM).
- Strong interpersonal skills with the ability to build relationships at all levels.
- Experience working remotely as part of a team including using Microsoft Office Suite, Teams, Zoom, SharePoint, and other digital tools.
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds